Refund Policy
We do not allow rooms to be transferred or resold. We offer a 100% refund, minus credit card/site processing fees, up to 45 days out from the event. Within 45-30 days of the event, we will give a 50% credit toward a future event only. There will be no refunds, without purchasing the insurance, within 30 days of the event. Rooms cannot be transferred.
If you believe you might need to cancel, please consider purchasing the Refund Protection below which will allow for a complete refund, minus the Refund Protection cost and Tips, up to the day of the event.
-
King Bed Room (no pullout couch) DoD -
King Bed Room w/pullout couch DoD -
King Bed Room with kitchenette DoD -
Double Queen Bed Room (no pullout couch) DoD -
Double Queen Bed Room w/pullout couch DoD -
Double Queen Room with Kitchenette DoD -
Double King Bed Room (no pullout couch) DoD -
Super Suite (no pullout couch) - 2 Queen Beds & 1 King Bed DoD -
Theme Room - King Bed Room (no pullout couch) DoD -
Theme Room - King Bed Room w/pullout couch DoD -
Theme Room - King Bed Room with kitchenette DoD -
Theme Room - Double Queen Bed Room w/pullout couch DoD -
Theme Room - Double Queen Bed room (no pullout couch) DoD -
Incidental Ticket - Add one person to a room DoD -
V.I.P. Reserve Parking DoD -
Day of the Dead (short sleeve t-shirt) -
Dia de los Muertos (short sleeve t-shirt) -
Till Death Do Us Part (short sleeve t-shirt) -
El Alma Nunca Muere (short sleeve t-shirt) -
Spirits Never Die (short sleeve t-shirt)
